Frequently Asked Questions
Everything you need to know about shopping at PartCatalog.
How long does shipping take for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.
How do I know which size will fit me best?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my package after it has shipped?
Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Are the materials used in your clothing sustainable?
At PartCatalog, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we are working to increase this every season.